How do I renew items?

Your items will automatically renew up to 4 times (when eligible).

The system will attempt to renew your borrowed item two days before the due date.

Why didn't my item renew?

Items won’t be renewed if:

  • Another customer has requested it
  • The item reached its maximum number of renewals (up to 4 times for most items*)
  • Your account is blocked due to billed items or fines of $10 or more
  • The item is a digital item, such as an ebook or audiobook
  • You checked out the item using your educator card

*Items borrowed from other libraries can only be renewed 3 times. A small number of speciality items are ineligible for renewal.

How will I know if my item was renewed?

You can check your due dates:

  • Via your courtesy notices (2, 10, 20 and 30 days after the due date)
  • Via your online account
  • Via the library's mobile app
  • Via 24/7 self-service at 614-882-7277 ext. 1
  • With a staff member during library hours at 614-882-7277 ext. 2
  • At the welcome desk inside the library's main entrance

What is the due date for my renewed item?

If your item was eligible for renewal, your new due date will be calculated based on the original due date. For example, you can borrow a movie for 7 days. If the movie was originally due on January 1, the new due date when it renews will be January 7. (Note: If your library card account's expiration date is before the item’s due date, the due date for the item will be set as your expiration date.)

If you have opted to receive email notices, the courtesy message that is sent two days prior to the original due date will display the new due date for eligible items and the original due date for ineligible items.

Can I try to renew my ineligible items after an unsuccessful attempt?

Yes. The system will automatically attempt to renew your borrowed item two days before the due date. If unsuccessful, you may try again any time before you return the item.

(If another customer’s hold prevented your item from renewing, and was subsequently cancelled or filled by another copy after the system’s automatic attempt, you may manually renew the item at a later date.)

Can I opt out of the auto-renewal feature?

No. If you do not wish to keep the item for longer, you are welcome to return items at any time.

Hours
Mon - Thurs

9 a.m. - 9 p.m.

Fri

9 a.m. - 6 p.m.

Sat

9 a.m. - 6 p.m.

Sun

1 - 6 p. m.